Frequently Asked Questions
General HVAC Questions
How often should my HVAC system be serviced?
Most systems should be serviced once per year. Furnaces are best checked in the fall, and air conditioners should be serviced in the spring.
What are signs that my HVAC system needs repair?
Common signs include unusual noises, uneven temperatures, weak airflow, higher energy bills, or frequent cycling on and off.
Do you offer emergency service?
Yes. We respond as quickly as possible during no-heat or no-cool situations.
Do you work on both residential and commercial systems?
Yes. We service homes, apartments, multi-tenant properties, new construction, and commercial buildings.
Residential Heating FAQs
How do I know if my furnace needs to be repaired or replaced?
If your furnace is older than fifteen years, requires frequent repairs, or no longer heats evenly, it may be more cost effective to replace it. Our technicians can evaluate the system and make a recommendation.
How long does furnace installation take?
Most residential furnace installations take four to eight hours depending on system size and ductwork needs.
Can you fix airflow or cold room issues?
Yes. Many heating problems are caused by duct design or leaks. We have in-house sheet metal capabilities to correct airflow issues.
How often should my furnace be serviced?
A yearly tune-up in the fall helps maintain efficiency and reduce the risk of breakdowns.
Residential Cooling FAQs
Why is my air conditioner running but not cooling?
Possible causes include low refrigerant, clogged filters, dirty coils, airflow issues, or electrical problems. Our technicians can diagnose the issue quickly.
When should I replace my air conditioner?
AC units typically last twelve to fifteen years. If yours is older, inefficient, or requires frequent repairs, replacement may be the best option.
How long does AC installation take?
Most AC installations can be completed in one day, including removal of the old system.
Do you offer AC tune-ups?
Yes. Annual spring tune-ups help ensure your system is ready for the cooling season.
Fireplace FAQs
Do you install gas fireplaces in existing homes?
Yes. We install gas fireplaces for remodels, additions, and existing homes, provided that proper venting and gas access are available.
Why will my gas fireplace not ignite?
Common causes include problems with the igniter, pilot light, sensors, or venting. We can diagnose and repair these issues safely.
How often should a gas fireplace be serviced?
Most gas fireplaces should be serviced once per year to ensure safe operation.
Can you repair fireplaces you did not install?
Yes. We service and repair most major fireplace brands and models.
Commercial HVAC FAQs
What types of commercial properties do you work with?
We service office buildings, retail stores, warehouses, multi-tenant properties, and new construction projects.
Do you install and repair rooftop units?
Yes. We install, replace, and repair both heating and cooling components on rooftop units.
How often should commercial HVAC equipment be serviced?
Most commercial systems require maintenance once or twice per year, depending on usage.
Can you help diagnose uneven temperatures or airflow problems?
Yes. Many commercial comfort issues are caused by ductwork or airflow restrictions. Our sheet metal experience allows us to correct these problems.
Gutter FAQs
How do I know if I need new gutters?
Signs include sagging, leaks, cracking, peeling paint, water pooling near the foundation, or visible damage.
What are the benefits of seamless gutters?
Seamless gutters reduce leaks, require less maintenance, and offer a cleaner, more uniform appearance.
Do you repair downspouts?
Yes. We clear blockages, replace damaged sections, and ensure proper drainage.
How often should gutters be maintained?
Gutters should be inspected and cleaned at least once per year, especially before winter.
Ductwork FAQs
How do I know if my ductwork needs repair or replacement?
Signs include uneven temperatures, noisy or rattling ducts, visible damage, poor airflow, or dust buildup around vents.
Can ductwork improvements help with uneven heating or cooling?
Yes. Airflow issues are commonly caused by undersized, leaking, or poorly routed ductwork. Repairs or redesigns can significantly improve comfort.
Do you fabricate your own ductwork?
Yes. All ductwork is custom built in-house for proper fit and performance.
How long does duct installation take?
Most installations take one to two days depending on the size of the system.